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 satellite L550 - driver problems DELL AIO962

 Printer Friendly

TOPIC MESSAGE: i am not much of a wiz with computers but have tried the DELL support site to no avail.

have dell AIO962 printer and cannot get to download drivers properly for above laptop. as dell dont have windows 7 as a drop down option i have tried as XP and vista 32 bit as suggested on their site. after downloading the drivers / firmware / patch-upgrade and attaching printer windows attempts to load device software.

bizarrely it accepts software for the printer titled as 'Dell photo AIO printer 962' but not for printer titled 'Dell photo AIO 962' - the word printer is missing from the 2nd title.

when trying to print word doc using the accepted printer i get the following message:-

Error on dell photo AIO printer 962 on Ne03:

any suggestions please??



 Printer Friendly